Why MICHELIN...

Why choose us? Because you get everything you need, in every tyre.

MICHELIN Total Performance is our way of doing things by thinking of all your needs in advance.

We know that you expect a lot from your tyres.
Actually, you want everything from them.
Because you know that the road is full of surprises and crowded with other drivers.

But in our physical world, tyre performance characteristics don’t actually like to work together.
(Yeah... you could say they’re sort of self-centered)

 

We met the challenge of bringing all these characteristics to work as a team for you.

 

It’s good to know that with MICHELIN, you don’t have to choose between characteristics: you can have them all.

 

Magic? No.
We call it technology and innovation.

Deep understanding

Material expertise

Moreover, with the confidence that all your needs are covered, you can have peace of mind and just enjoy your drive.

More on MICHELIN Total Performance

What Innovation brings you

MICHELIN Total Performance is the result of our 125-year obsession with improving mobility. We take our findings from our global research center and from the toughest lab ever  – motorsports – and apply it to your day-to-day tyre.

Find out how we can create a tyre that covers all your needs.

We care and act for a sustainable future

Tyre’s characteristics: factors such as fuel efficiency, longevity and a quiet ride are key for everyone’s future. That is why we were creating “green” tyres even before any standards were in place and why our worldwide technology centre continually investigates new approaches to sustainability.

Warranties

Dear Valued Business Partner,

 

Re: MICHEUN WARRANTY FOR PASSENGER CAR AND LIGHT TRUCK TYRES

 

We are pleased to list you herewith the terms and conditions of our warranty for Michelin passenger and light truck tyres. Kindly note that information found in this letter are extracts from the Michelin warranty booklet which contains the complete information on the terms and conditions of our warranty.

 

6 YEAR QUALITY WARRANTY

 

WHAT IS COVERED AND FOR HOW LONG

Passenger Car and Light Truck Tyres

Michelin Passenger Car and Light Truck Tyres, used in normal service and in accordance with the maintenance recommendations and safety warnings of the Michelin Company, are covered by a warranty against defects in design, workmanship and materials subject the conditions set out in the Michelin warranty booklet.

    a. Tyres sold within 3 years of the manufacturing date
    Where the tyres are sold within 3 years of the manufacturing date, the warranty shall be for the life of the original usable tread pattern or 6 years from the date of purchase, whichever comes first
    b. Tyres sold 3 years after the manufacturing date
    Where the tyres are sold 3 years after the manufacturing date, the warranty shall be for the life of the original usable tread pattern or 6 years from the date of manufacture, whichever comes first.

 

At the end if the relevant periods stated in paragraphs a. and b. above, all warranties, express or implied are terminated.

The original usable tread pattern is the original tread pattern down to the level of the tread pattern wear indicators – 1.6 mm of the tread pattern remaining. Date of purchase is documented by new vehicle registration (where the tyre were fitted on a new vehicle) or original tyre sales invoice. If there is no proof of purchase, the warranty will be based on the date of manufacture.

 

WHAT IS NOT COVERD

Tyres which become unserviceable under the following circumstances are not covered by this warranty.

  • Road hazard injury (e.g. a cut, snag, bruise, impact damage or puncture, whether repairable or not);
  • Incorrect mounting of the tyre, tyre/wheel imbalance or improper repair
  • Under-inflation, over-inflation, improper maintenance or other abuse;
  • Mechanical irregularity in vehicle such as wheel misalignment resulting in uneven or rapid wear;
  • Tyres fitted to or used with incompatible or improper valves, rim or wheel;
  • Vehicles which are carrying loads or running at speeds higher than the load and speed index marked on the tyre sidewalls or that recommended for the vehicles;
  • Tyres purchased second hand;
  • Improper storage;
  • Tyre which have not been fitted or used in accordance with the technical recommendations of the manufacturer as published from time to time;
  • Accident, fire, chemical explosion, tyre alteration or vandalism;
  • Tyres purchased from unauthorized dealers; and
  • Climatic or ozone effects

 

CONDITIONS AND EXCLUSIONS

Where the tyre becomes unserviceable due to a condition covered by this warranty, the Michelin Company may at its option repair the tyre, supply an equivalent tyre as replacement, reimburse the value of the tyre backed on the remaining tread depth or offer such other form of compensation according to its prevailing commercial policy. This warranty does not provide compensation for service charges incurred, charges for mounting and balancing, loss of time, loss of us of vehicle, inconvenience or consequential damage insofar as the law permits.

Tyres presented to an authorized Michelin Dealer for compensation remain the property of the consumer and the Michelin Company accepts no responsibility for loss of or damage to tyres which are in the custody or control of an authorized Michelin Dealer for the purposes of inspection. Tyres accepted by an authorized Michelin Dealer for compensation become the property of the Michelin Company. In the event of a dispute, the consumer must make the tyre available for further inspection.

No authorised Michelin Dealer, Representative or Employee has the authority to make or imply any representation, promise or agreement which in any way varies the terms of this warranty.

This Warranty applies only for the tyres purchased in Malaysia.

 

We thank you and look forward to your continuous support.

About us

Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing, distributing and marketing tires for every type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel guides, hotel and restaurant guides, maps and road atlases. Headquartered in Clermont-Ferrand, France, Michelin is present in 170 countries, has 112,300 employees and operates 68 production plants in 17 countries. The Group also has a Technology Center, responsible for research and development, with operations in Europe, North America and Asia. (www.michelin.com)

History of Michelin locally

Michelin Australia Pty Ltd was established in October 1997 to manage and develop the markets of Australia, New Zealand and the Asia Pacific region. Prior to this, Michelin tyres were imported by local distributors and have been present on the Australian automotive market since the 1940s.

The products marketed by Michelin Australia today include tyres for passenger car, light truck, earthmover equipment, heavy truck and bus, agricultural and industrial equipment, aviation, motorcycle and bicycle.

Based in Port Melbourne Victoria, the Michelin Australia Head Quarters is also home to the Michelin Australia Training Centre (MATC). This training centre is one of a few dedicated facilities in Michelin's network of companies in the Asia-Pacific region.

To complete the Australia wide service offering, Michelin Australia is also supported by a network of administrative sales offices in Perth, Sydney and Brisbane.

ABN: 84 006 761 628

Work for Michelin MY

Michelin believes in people. Just as tyres are a complex blend of elements, so too are people. The company puts this belief into practice through creating and charting each individual's career path. At Michelin, you'll have the opportunity to let your talents and interests guide your career, provided you show passion and commitment to the challenge given.

These opportunities are not dependent on educational qualifications alone. They will be enhanced by continuing professional and vocational training throughout your career path. This is conducted in an environment of two-way discussion, qualitative and quantitative performance evaluation and career goal setting.

If you would like to know more about employment opportunities at Michelin Malaysia, please forward your enquiry to cs.support@my.michelin.com

What we do in Malaysia for you

Michelin Malaysia Pty Ltd was established in October 1997 to manage and develop the markets of Malaysia, New Zealand and the Asia Pacific region. Prior to this, Michelin tyres were imported by local distributors and have been present on the Malaysian automotive market since the 1940s. The products marketed by Michelin Malaysia today include tyres for passenger car, light truck, earthmover equipment, heavy truck and bus, agricultural and industrial equipment, aviation, motorcycle and bicycle. Based in Port Melbourne Victoria, the Michelin Malaysia Head Quarters is also home to the Michelin MalaysiaTraining Centre (MATC). This training centre is one of a few dedicated facilities in Michelin's network of companies in the Asia-Pacific region. To complete the Malaysia wide service offering, Michelin Malaysia is also supported by a network of administrative sales offices in Perth, Sydney and Brisbane.

Employment

Michelin believes in people. Just as tyres are a complex blend of elements, so too are people. The company puts this belief into practice through creating and charting each individual's career path. At Michelin, you'll have the opportunity to let your talents and interests guide your career, provided you show passion and commitment to the challenge given.

These opportunities are not dependent on educational qualifications alone. They will be enhanced by continuing professional and vocational training throughout your career path. This is conducted in an environment of two-way discussion, qualitative and quantitative performance evaluation and career goal setting.

If you would like to know more about employment opportunities at Michelin Malaysia, please forward your enquiry to cs.support@my.michelin.com

Need some help?

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Consumer Care Department
P.O. Box 19001
Greenville, S.C. 29602-9001
Thank you.

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